General Information

Electronic Musical Instrument Care
  • To clean piano keys avoid store bought chemicals/furniture polish. There are too abrasive and can lead to grainy textures and discoloration. Use mild soap diluted with filtered water.
  • Avoid coloured cloths that may bleed when moistened. Colour can easily transfer onto the white keys, causing a discoloration that can be transferred onto the ivories.
  • Recommended use separate cloths on black keys, or simply clean them last. Paint from the black keys or unseen dirt can be transferred onto the ivories.
  • Keep the keylip up a couple times each week during daylight hours. Indirectly sunlight and proper air circulation will discourage mold growth inside your piano.
  • If liquid gets onto the piano keyboard, wipe up excess liquid from the keys' surface. To avoid further dripping, try not to press any key while doing this.
  • If liquid gets between the keys, contact a registered piano technician as soon as possible. Do not attempt to remove the keys and fix the mess yourself.
  • For spills on electric keyboards, unplug at once. Do not attempt to shake your keyboard dry, this can drive liquid deeper into your instrument. Wait a few days for it to dry before testing it out, or contact respective service center to seek advice from technical support.
  • Temperature can be another enemy of the piano. The cold can weaken delicate wooden parts, and using a piano in this condition can cause these parts to snap. Heat can negatively affect the strings; can loosen the felt on hammers. Recommended room temperature at 21-22° C is ideal.
  • To prevent scratches on the finish, never place objects on your piano without a soft cloth or felt.
  • Do not use furniture polish to clean your piano. It can soften the finish if overused, and the silicone and oils present in many household brands can even contaminate the wood, despite what the labels may say.
  • Just feather dust the piano (if dust is abrasive, so wiping it first can cause scratches), then wipe with a soft cloth, damp cotton cloth, wiping in the direction of the grain. Then, wipe up any excess moisture with a similar dry cloth.
  • Recommended have your piano tuned regularly. Twice a year minimum. Check with technician to do a minor "touch-up" regulation at each tuning. This will prevent most instances of unnecessary wear and breakage.

Frequently Asked Questions